Not the metal box. Not a repair truck. Noodoe is the control room: who can plug in, what it costs, whether the charger is online, and how the driver pays. Click an arm on the map.
Start in the white box. Then walk the six arms.
Mind map
The brain on the charger. Not the charger.
The product. They also call it a CPMS. Cloud control of stations, access, prices, memberships, Stripe, fleets, load, and energy. OCPP 1.6 and 2.0.1. They say first US firm certified for 2.0.1 Core and Security. Tested with 20+ charger makers and 300+ models. AWS. SOC 2. UL 6730 on the software. Biweekly updates. They promise 99.9% software uptime, not a hardware SLA.
They do not manufacture the box. They advise which model. LiteOn (often sold as Noodoe AC7 / AC9 / AC11 / AC19 / AC30), Siemens, Autel, Zerova, Samsung EVSIS, ABB, BTCPower, Delta, Bosch. Existing networked stations can be pointed at their cloud instead of buying new metal.
Electrician on the ground. Noodoe is remote. Station needs Wi-Fi, ethernet, or a SIM. Point OCPP at their cloud, stick on a QR, enter a project code, bind serial. They sell that as the fastest commission. They also refer install jobs to partners.
Drivers scan, pay, charge. No membership required. RFID and access codes are for sites that want a closed group. Other charging brands run the same stack under their own name.
Google Play · App Store. Publisher is Noodoe / 拓連科技.
ChargerQuest, ABM EV OS, Bennelong, Power Technology. They sell the network. Noodoe sells the OS and the branded app. Bosch is a hardware partner so OEM apps can find a Noodoe station.
help.noodoe.com. Zendesk. Their website box searches this, then asks for a name and email. Two desks: Software / EV OS (commission, Stripe, sites) and Hardware (point this brand at OCPP). 33 commissioning manuals. 44 dashboard articles.
In the US and on EV OS, Noodoe does not send field techs. The electrician pulls the wire and services the box. Noodoe is remote. They say this in help. Taiwan home AC is the opposite: Zappoint does survey, quote, HOA, install, and 24-hour service.
Wipe the plug. That is the site, not a Noodoe visit. LiteOn care note.
People, companies, pipeline, cases, calendar. EV OS still runs the stations. Salesforce is the office file.
拓連科技 · Noodoe Corporation builds EV OS. Registered 2013 in Nangang, Taipei. Jennifer Chang is CEO. US story moved Walnut → Irvine → Houston; listings now also say Plano. Most of the money they talk about is North America. This is noodoe.com.
拓廣科技 · Zappoint is the Taiwan installer. Footer of noodoe.com.tw. Same Nangang park, different floor. Phone +886 2 7722 0677. Uses EV OS. Not the US sales team. LINE Pay and Apple Pay live here.
People we already met on the US side: Jennifer, Rosalinda, Justin, Ryan.
Not a Noodoe product. A US permit list. When a city stamps “this address may add an EV charger,” Shovels ties that filing to the property and the electrician. That building is about to spend on charging.
This is what their help center actually trains. If we automate them, these are the nouns.
CPO is the company that owns the network and the Stripe account. A CPO has sites under it. A site has stations. A group is a folder. Revenue from every site under a CPO goes to that CPO’s Stripe. If you are on a site or a group, you cannot connect Stripe. They make you accept an SSLA and finish the company profile first.
A new site gets a project code. Commission is: network the box, point OCPP at wss://ocpp.noodoe.com:443, reboot, stick the QR, scan it, enter the project code, type maker / kW / serial. Same path to steal a station from another network. Sales migrate mail is info@noodoe.com.
A driver does not need a membership. Scan the QR, pick a card, charge. Sites that want a closed club use an access code, a discount code, or an RFID card with a membership plan. Payter readers exist when they want tap-to-pay on the pedestal. Taiwan also has LINE Pay and Apple Pay, plus Plug-and-Charge.
Load is how they sell more plugs than the panel can feed. Demand charges are the pain they name on LinkedIn. Energy Management adds solar, battery, and peak shaving on the same platform. API is how a property or fleet system talks to EV OS without living in their dashboard.
Two phone lines, two jobs. Driver 1-888-222-6618. Site, partner, electrician 1-877-372-3867 (they print it as 1-877-372-EVOS). Email techsupport@noodoe.com. A driver who cannot start a charge is not the same case as an electrician who cannot commission.
What we should write in Salesforce
New site, pricing, demo, or a fresh EV-charger permit → lead, then a ninety-minute conversation.
A property, fleet, dealer, or another charging brand → company. The person who runs the site, the electrician, the dealer contact → person.
Station down, Stripe, QR, access code, migrate → case. Say which line they should use. Never promise a Noodoe truck in the US.
Taiwan home AC, HOA, or “someone come look at my garage” → Zappoint, not the US calendar.
Cancel is a note. Do not delete the visit.
The top of noodoe.com is how they split the company: EV Charging, Energy Management, Resources, Company, Book a Demo, and Noodoe TW.
What they are teaching the market right now: CPMS, API into other software, load vs demand charges, memberships, school-bus fleets, branded scan-to-charge, AI pricing, hardware buying. Word, then the URL.
Drivers 1-888-222-6618 · Sites and electricians 1-877-372-3867 · techsupport@noodoe.com · sales migrate info@noodoe.com
Small thumbs. Click one to open it.